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| Sales Policy |
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US orders only |
- We currently only accept orders from US residents to US
delivery addresses.
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Payment Methods |
- We accept Visa or MasterCard through our secure
online shopping cart available 24 hours a day.
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Visa/ MasterCard |
- When you place an order via the internet, you will
NOT receive an imprint of the credit card
transaction. By placing the order, you agree to give us
permission to deduct the funds for the order including
shipping from your credit card account. Your approval number
will appear on the invoice. If you do not agree to the fact
that you will not receive an imprint, please do not order.
- We do not accept foreign
issued credit cards.
- Your credit card will not be
charged until the order is shipped.
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Shipping |
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You can normally expect delivery in 7-10 business days,
excluding weekends and holidays.
- An Adult signature will be required for the goods
received at the time of delivery by the appropriate courier.
- We take your orders on behalf of the artists and process
the payments. They will be responsible for shipping. Hence,
your order may be shipped in multiple packages.
- The shipping method will be determined by the artists.
- If you refuse delivery
after an order has been placed and sent, you will pay
shipping charges both ways plus a handling fee of 15%
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Returns |
- The product must be new
and UNUSED.
- Please Email for a "Return
Material Authorization Number" (RMA #) so that we can
expedite your credit, replacement or refund.
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A Return Authorization should be requested within 14 days
and the product should be received by the artist within 30 days of the
original delivery.
- Failure to obtain a RMA
number will be assessed an automatic 15%
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The item should be shipped back to the artist at the return
address on the original shipment, with a copy of your
receipt and the RMA #.
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Return shipment is at the customer’s expense and the item
must be insured with signature required.
- The cost of any part of
the order that is not returned, or that is damaged, will be
deducted from any credit or refund due. We reserve the right
to fully inspect all returns to determine proper credit.
- A returns processing fee
of $5 will apply to all returns.
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We will make an exchange, or issue a refund or credit on any
purchase within 15 days of receipt of the returned goods.
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Sales Tax |
- We are not obligated to
collect sales tax on orders shipped out of the State of
Vermont, as we have no facilities in other states.
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